Update - The recently discovered issue is impacting both Deposits and Withdrawals for all three assets. To simplify status updates, we are merging the deposit status with the withdrawal status. Please note that the issue is still ongoing.
Sep 17, 2025 - 18:49 UTC
Update - Maintenance is taking longer than expected due to a new issue being uncovered. We are working to have SOL, DOT, and ICP withdrawals enabled as quickly as possible.
Sep 09, 2025 - 16:37 UTC
Identified - Withdrawals for SOL, DOT, and ICP are temporarily disabled for unscheduled maintenance. We anticipate approximately 48 hours of downtime and will update this message if there are any changes to that timeline.
Sep 03, 2025 - 17:48 UTC
Investigating - The ERC-20 ENJ token has migrated to its native ENJ. We are working closely with our providers to enable support.
Jul 10, 2025 - 14:34 UTC
Resolved -
The syncing issue is impacting both Deposits and Withdrawals for all three assets. To simplify status updates, we are resolving this deposit status and merging it with the active withdrawal status. Please note that the issue is still ongoing.
Sep 17, 18:48 UTC
Investigating -
SOL, DOT, and ICP deposits have been temporarily disabled while we investigate a syncing issue with our custodian.
Sep 5, 18:46 UTC
Resolved -
This incident has been resolved.
Sep 11, 08:59 UTC
Investigating -
We are currently investigating a syncing issue that is causing PEAQ and MINA deposits to take longer than expected to process.
Sep 9, 16:40 UTC